At Verda Soap, we believe in the power of natural skincare, and we want you to love your purchase! If for any reason you’re not completely happy with your order, don’t stress—we offer a hassle-free 30-day return policy to make things right.

How It Works:
✅ You have 30 days from the delivery date to request a return.
✅ Items must be unused, unopened, and in their original packaging (because hygiene matters!).
✅ This policy applies to all purchases made directly from VerdaSoap.com.

What’s Not Eligible for Returns?
🚫 Opened or used products (for safety and hygiene reasons).
🚫 Items purchased from third-party retailers.
🚫 Sale or promotional items—these are final sale.

Need to Make a Return? No Problem!
1️⃣ Email us at contact.verdasoap.com with your order number and a quick note about why you’d like to return your item.
2️⃣ We’ll send you return instructions and the address to send it back.
3️⃣ Once we receive and inspect your return, we’ll process your refund or exchange within 5-7 business days.

Refunds & Shipping Info:
💳 Refunds are issued to your original payment method (credit card, PayPal, etc.).
🚚 Return shipping costs are covered by you, unless the item was damaged or incorrect—in that case, we’ll take care of it!

Received a Damaged or Incorrect Item?
Oh no! We want to fix that ASAP. If your order arrived damaged or incorrect, email us within 48 hours with photos of the issue, and we’ll send you a replacement or full refund—at no extra cost to you.

Have questions? We’re always here to help! 💚
📩 Contact us at contact@verdasoap.com and we’ll get back to you as soon as possible.